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99 5-star reviews

It’s thrilling to see so much love for my book on how to earn love from customers:

We just launched in paperback this week and if you haven’t yet, you can:

  1. Downloading the first chapter here.
  2. If you love that, order the book on Amazon or B&N this week (April 30 – May 5) and we’ll send you our 16-page Word of Mouth Workbook. Just email your receipt to

And of course — if you’ve already read the book, I’d appreciate if you let the world know what you think of it by leaving a review.

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