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A bathroom worth talking about

The family restroom at IKEA is quite cozy:

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It shows off their products nicely. And it can turn a 2-kids-crapping-and-screaming-at-the-same-time experience into a calm surprise.

Every person who walks into that bathroom tells someone. 50 people a day, 18,000 people a year.

Homework: Find one simple thing at your company that you can make surprisingly nice.

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Comments

  1. Elizabeth February 5, 2010 at 4:49 pm #

    Great marketing idea. A clean and comfortable bathroom says volumes about any business. I’ve stopped eating or shopping at places that have dirty or scrungy bathrooms. It shows how much the company cares about their customers and what they think about their business overall. Thanks for sharing.

  2. Lee Bartelme February 8, 2010 at 10:48 am #

    I’ve never been a fan of cloth in anything in the bathroom, especially the floor. How often are they going to need to change that rug. Gross.

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