See Andy's other stuff:

LinkedIn
RSS Feed

Follow Andy

Contact Me >>

A different way to ask for feedback

Don’t send a generic survey. Definitely don’t send a long survey.

Instead, ask: What one thing can we do better?

You’ll get great ideas you can actually use.

Email to a friend:

Privacy: We won't save or reuse these emails.

Comments

  1. Rosemary ONeill April 11, 2014 at 12:46 pm #

    I absolutely love the one question survey. As a business owner, it’s much easier to compare apples to apples with one question, and as a consumer, it takes only one minute to reply.

  2. JohnM April 22, 2014 at 4:19 pm #

    Way better than telling people to fill out some daggone checklist, or go online and put in the code for ten percent off next time and be sure to rank me as a five so my boss will be nice.

    It should be asked in person, by a person, at the right time.

  3. Sheetal Sharma May 6, 2014 at 1:05 am #

    Seeking feedback is the first step in improving your customer relationship and in turn build better services for them. Innovative ideas should be adopted to realize the true purpose of seeking feedback.

    Regards,
    Sheetal Sharma
    Synechron

  4. Todd Trimberger June 19, 2014 at 10:11 am #

    This is so simple but true and effective! More people will take time to answer a single question. It might be interesting to hear “What one thing are we doing the best?”

Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again