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Another great Zappos story

We ordered shoes from Zappos.

The delivery driver left them behind the trash can. On trash day. They got trashed.

It wasn’t Zappos’ fault. The delivery company was stupid.

But Zappos refunded our order and gave us a $50 credit.

Unbelievably awesome.

How can you be this awesome? What little extra gesture can you make?

behind trash can

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