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Help your new customers fall in love with you

Mimi’s Cafe in Orland Park, IL gives 4 free muffins to every new customer.

It thrills them, it makes them feel special, and it brings them back for another visit.

Most importantly: It gives every new customer a reason to spread word of mouth. They will all be saying “Hey, I tried this new restaurant and you won’t believe what happened …”

Watch this video of my colleague Kristen Platt talking with Mimi’s manager:

P.S. Don’t miss the important secret: You have to ask customers if it’s their first visit.

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