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Make it impossible to do it wrong

How do you prevent your dental assistant from frying herself with X-rays all day?

The “on” button is OUTSIDE of the exam room.

There is no way to do it wrong. You have to leave the room to turn the machine on.

Your homework: Find one thing that keeps getting screwed up and change the process so it is impossible to blow it. You’ll be amazed at how simple the fix will be.

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  1. Matthew Roche February 26, 2010 at 12:49 pm #

    You are denying the will of God (or natural selection). Shame!

  2. James Snider March 2, 2010 at 10:38 pm #

    Andy…the first thing that comes to mind was the old Apple II that I learned to write code on. The “Reset” key was just above the “Enter” key. You can image the feeling when the screen suddenly went blank after two hours of debugging and not a single “save”. Add to that the old TI Pro towers that had the power button just about knee level when the tower was on the floor and the micro computer lab at the University of North Texas that put the power plugs in the floor, easily dislodged by a tired student who stretched his legs out after hours of programming. It is a wonder I ever completed my computer science degree. Obvious fixes…all.

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