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Newsletter #1046: The “Hitting Close to Home” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] How well do you know your customers? Do you know what they cook in their kitchens? If they run a small […]

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Newsletter #1045: The “Human to Human” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Let’s take a break from automated responses, digital customer service, and self-checkouts for a second. Let’s focus on some of the […]

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The most important July 4 video …

(Yes, I post this every year. You can’t enough of Rhett & Link.)

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Newsletter #1044: The “Lessons from Borrowing” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Borrowing creates an interesting relationship between a consumer and a business. Unlike a sample, it gives you a better opportunity to […]

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Newsletter #1043: The “(Not Really) NSFW” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Readers have told me before that they’d love to share my posts and newsletters if the word “damn” wasn’t in my […]

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Newsletter #1042: The “Brilliant Customer Service” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] For as many customer service stories there are out there to make us cringe, there are just as many that make […]

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Newsletter #1041: The “Old Stuff, New Tricks” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] The companies that continue to earn new fans and make headlines don’t just stop once they’re no longer new and shiny. […]

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Newsletter #1040: The “Lessons from Animal Shelters” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Animal shelters have a lot of the same problems as most companies when it comes to marketing: small budgets, limited resources, […]

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Newsletter #1039: The “New Spin on Old Advertising” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] While traditional advertising can be easy to ignore, every once in a while, marketers get it right and get our attention. […]

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