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Special thanks to

  • Jim Lyons at Best Buy Store 323 in Chicago.  He is smart, patient, and spent a ton of time answering all my questions about a new laptop. I watched him provide great service to every customer, and even helped out the other salesfolks.  Give him a promotion!
  • The taxi dispatcher at O’Hare who saw me struggling with 2 babies and 32 suitcases, who pulled us out of a 45-minute taxi line and got us into the next cab.  You nice gesture was noticed and appreciated (I’m sorry I didn’t get your name in the rush.
  • CP Huffman from Dell, who provided extraordinary above-and-beyond support for my very nifty and well-endowed M1330.

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