See Andy's other stuff:

LinkedIn
RSS Feed

Follow Andy

Contact Me >>

Superhero customer service: Save a customer’s day

IMG_0732I didn’t answer the hotel’s wakeup call. (I was already up.)

So the front desk manager sent someone to knock on my door.

That simple extra service is the difference between a horrible experience (like missing an important meeting) or saving a customer’s day.

Kudos to Tyler and the other folks at Chip Conley’s Avatar Hotel.

Do you have a plan to save the day? It’s simpler than you think.

Email to a friend:

Privacy: We won't save or reuse these emails.

Comments

Trackbacks/Pingbacks

  1. 23 Things Great Brands Do In Social Media - August 17, 2011

    […] Regularly save the day. […]

  2. 23 Things Great Brands Do In Social Media - Omnia Veritas Blog - August 17, 2011

    […] Regularly save the day. […]

  3. What Do Great Brands Do? | SocialTechPop - August 17, 2011

    […] Regularly save the day. […]

  4. 23 Things Great Brands Do In Social Media | ksralsmt - August 18, 2011

    […] Regularly save the day. […]

  5. 23 Things Great Brands Do In Social Media « MESA POST *មេសា* - August 20, 2011

    […] Regularly save the day. […]

  6. 23 Things Great Brands Do In Social Media | Targeted Twitter Followers Plus - September 20, 2011

    […] Regularly save the day. […]

Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again