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Tag Archives: AMA Shift

Fantastic advice on dealing with negative reviews

AMA Shift has a great article on how to respond when you’re criticized on Yelp. (Definitely subscribe to their really well-written newsletter.) Respond to Yelp critics with patience and restraint Negative reviews on social media can hurt, and the temptation is to hit back—hard. But that isn’t a smart idea, just as angry responses to […]

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