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Tag Archives: andy sernovitz word of mouth virgin america mike faith headsets.com

“I’ve told 200 people about this”

When is the last time you told everyone you know about an amazing customer service experience? These are the moments that change a company's reputation forever, and generate word of mouth for life. Watch Headsets.com CEO Mike Faith explain an extraordinary moment he had on Virgin America airline. WHAT ARE YOU DOING TO MAKE THIS […]

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"I've told 200 people about this"

When is the last time you told everyone you know about an amazing customer service experience? These are the moments that change a company's reputation forever, and generate word of mouth for life. Watch Headsets.com CEO Mike Faith explain an extraordinary moment he had on Virgin America airline. WHAT ARE YOU DOING TO MAKE THIS […]

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