See Andy's other stuff:

Contact Me >>

Tag Archives: convenience

Newsletter #1042: The “Brilliant Customer Service” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] For as many customer service stories there are out there to make us cringe, there are just as many that make […]

Comments Off on Newsletter #1042: The “Brilliant Customer Service” Issue - Read & Join the Conversation

Newsletter #1013: The “Signs” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] You can do a lot with a sign to make it more remarkable. Here’s how three companies used them to help […]

Comments Off on Newsletter #1013: The “Signs” Issue - Read & Join the Conversation

Newsletter #990: The “Lessons from an Ancient Industry” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Did you know that the oldest piece of jewelry discovered dates back to 100,000 years ago? That’s a long time for […]

Comments Off on Newsletter #990: The “Lessons from an Ancient Industry” Issue - Read & Join the Conversation

Newsletter #963: The “Bring It To The People” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] If the point of purchase is the only time you’re talking to your customers, you’re missing out on a lot of […]

(1) Comments - Read & Join the Conversation

Newsletter #934: The “Get Rid of What Sucks” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Sometimes the stuff that keeps your customers from having the best experience is something you wouldn’t expect. After all, maybe you […]

(1) Comments - Read & Join the Conversation