See Andy's other stuff:

LinkedIn
RSS Feed

Follow Andy

Contact Me >>

Tag Archives: crisis resolution

There’s always a better answer than “I’ll go find your waiter.”

What do you do when a customer hands you a problem that isn’t your responsibility? Do you: a) hand it off to someone else? b) step up and make it right? Great employees are eager to own a problem and get it fixed. They want to make a customer happy. Great companies build systems to […]

Comments Off on There’s always a better answer than “I’ll go find your waiter.” - Read & Join the Conversation
Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again