See Andy's other stuff:

RSS Feed

Follow Andy

Contact Me >>

Tag Archives: customer relationships

My trainer waived a cancellation fee

I had the flu and missed a session at the gym. I didn’t call and cancel so I should have been charged the cancellation fee according to their policy. She waived the fee and emailed to make sure I was OK. Smart call. I would have paid the fee — it is completely fair. But […]

(2) Comments - Read & Join the Conversation
Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again