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Tag Archives: Delivering Happiness

Happiness is the billion-dollar secret

Why would you buy from Zappos.com? They sell full price, expensive shoes that you can get anywhere else. Because … They make us fall in love with amazing, caring service. They’ll talk to us in the middle of the night about our weird feet and bunions. They humor our fetish and let us order shoes […]

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You’re hearing about Zappos CEO Tony Hsieh everywhere. Now you get to meet him.

Tony’s new book, Delivering Happiness, is the real deal. It’s a book you have to read. It’s a fantastic guide to how to create an amazing corporate culture that turns customers into fans and employees into evangelists. Tony is the keynote speaker at our Word of Mouth Supergenius conference. Join us and meet Tony. You’ll […]

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