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Did he quietly leave in the night, never to return?

I clicked “Terminate Account” and the account was deleted. We’d been hosting with them for 11 years. $300 per month. And in 5 seconds it was over. They never called, they never asked why, they probably didn’t notice. Until one day, they stand all alone. No friends, no money, no hope. And they’ll wonder how […]

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Where’s your feedback button?

Every copy of Quickbooks has a button right in the main toolbar asking for Feedback.  Every piece of software, every product, every web site should have a feedback button. How much do you spend on market research?  Wouldn't it be easier to just ask?

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