We had a great adventure with Arkansas Valley Adventures on our family trip to Colorado. AVA really nailed the customer follow-up experience too. What they got right: Say “thank you” Ask for feedback Ask for reviews and sharing in social media Offer a discount for a future purchase Try these four things and you’ll turn one-time […]
September 1, 2014
April 26, 2013
Ask at the right time. Ask for the follow when people are actively engaging with your brand. Great example: On any “thanks for signing up” screen: P.S. #1 secret? Tweet interesting, relevant content.
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