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Tag Archives: Google Maps

Turn “whoops” into a word of mouth opportunity

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. Jura is a small island off the West coast of Scotland, which many people had never heard of until it went missing — missing from Google Maps, that is. Google had somehow […]

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Newsletter #995: The “Lessons from Google You Weren’t Expecting” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] What is there left to say about a company like Google? You’ve already heard about their amazing offices, played with their […]

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You’ll always get busted. Always.

This is big news. Nineteen companies have just agreed to stop writing fake reviews and to pay $350,000 in fines. Congratulations to New York Attorney General Eric T. Schneiderman and his team whose undercover investigation caught the sleazery in action. “Operation Clean Turf” found companies were using their employees, freelance writers, and “reputation management” services […]

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Greatest Internship Ever

I assume there is a very happy intern at Google Maps who received the following instructions: “We need to you find every boob on every nude beach on Google Street View and blur it out.”

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One review matters

This restaurant has 68 reviews online. But only the most recent one shows up on Google Maps. You need to monitor all your reviews, every day. What do I think this restaurant should do? Call their 10 most loyal customers and say, “We’d be really grateful for a review today.” And don’t bribe them or […]

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