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Tag Archives: Haverty’s

How to turn an one-time browser into a long-term shopper

How many times have you browsed in a store, decided to think about the purchase, and then completely forgot about it? Furniture store Havertys has their sales reps write down the items that a customer is looking at, and then sends them a follow-up email (with their permission, of course) with links to those items. […]

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