You can have the greatest product in the world. You can plan the most amazing communication strategy. You can deliver perfect customer service. But it might not matter. The thing that brings customers back, again and again, may be what you expect least. Maybe it’s the sticker machine with princess stickers for the little girl […]
Tag Archives: ice cream parlors
The thing that brings them back is not what you think it is
March 23, 2012
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