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Tag Archives: Jeanne Bliss

The Chief Customer Officer job description

Here’s a guest post Jeanne Bliss, customer experience expert and author of “I Love You More Than My Dog,” wrote for our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. This is a brief, shorthand description for the Chief Customer Officer. You can use this as […]

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Learn from these 6 brilliant authors at our Word of Mouth Crash Course

Come to our Word of Mouth Crash Course on May 10 in Austin to learn from 12 how-to classes, 12 real-world case studies, and these 6 brilliant authors: Bob Pearson, author of Pre-Commerce: How Companies and Customers are Transforming Business Together. Jeanne Bliss, author of I Love You More Than My Dog: Five Decisions that […]

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Learning to be a Chief Customer Officer

I highly recommend Jeanne Bliss’ “Virtual Chief Customer Officer Bootcamp” (and her books too). You’ll get slides, tools, videos, and all types of resources for the brave customer crusaders of the world! More about the boot camp here.

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Jeanne Bliss on “I Love You More Than My Dog” — live Word of Mouth Supergenius preview

We’re bringing together 31 amazing marketers for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference in New York on July 20. The day will feature 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’re going to learn practical, hands-on techniques to get people talking about […]

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Josh Bernoff, Brian Solis, Hugh MacLeod, Jean Bliss, Douglas Atkin, and Paul Gillin — Meet six brilliant authors in one day

Sit down and have lunch with the most brilliant authors in the word of mouth world at the Word of Mouth Supergenius conference on July 20 in New York. Have you ever seen a conference with this kind of talent? You’d pay twice as much to see these authors — and we have 24 more […]

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Newsletter #778: The “8 Amazing Word of Mouth Experts — live, July 20!” Special Issue

[Welcome back to the Damn, I Wish I Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Come to the amazing Word of Mouth Supergenius event on July 20 in New York. It’s the “How to […]

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