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Tag Archives: Lilly Pulitzer

Customer reviews: Are you asking the right question?

Reviews are about more than just whether a product is good or bad. They serve another important function: Reviews let existing customers guide new customers to the right product. If people buy the right stuff, you get happier customers and fewer returns. Sometimes you need more than a 1-to-5 star rating system. Bazaarvoice* and the […]

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