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Tag Archives: negative buzz

3-Minute WOM Lesson: 3 ways to stop negative word of mouth before it starts

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. While it’s impossible to completely defend yourself from negative word of mouth, there are some strategies to stop it before it gets too big. Three ways to do it: 1> Ask for […]

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On a recent visit to the Smithsonian, we were really excited to see a food truck from a national fast-food chain. After a week of over-priced, deep-fried tourist rip-off food, we were thrilled to get a famous-brand burger and fries at a regular price. But they were ripping us off with inflated prices too. Now […]

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