Salesforce.com is going to be down for 5 minutes tonight. Really, not a big deal to most customers. Most companies would have hoped nobody would notice. Salesforce gave us all a warning when we logged in. It’s how you handle the little things that show the quality of your customer service.
March 27, 2010
The answer to that question is the difference between a tiny list that shrivels away and a home run. Did you ever think to just ask? Put a simple survey on your unsubscribe page. It’s some of the most important (and free) research you’ll ever get. Here’s an example from the amazing SmartBrief on Social […]
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