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Tag Archives: thank-you notes

3-Minute WOM Lesson: 3 simple conversation starters

This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. You can have amazing word of mouth — and you can do it on the smallest of budgets without fancy technology. Before you spend big on your next campaign, try these simple […]

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The CEO who wrote 30,000 thank you notes

Here’s a guest post Jeremy Epstein, VP of Marketing and Social Navigator at Sprinklr, wrote for our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. You’re busy. I get it. It’s tough to take time out of your day for the things that may not be […]

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The power of a genuine thank you

Say thank you to your customers. You don’t need to be clever or coy. You don’t need to pretend that it isn’t a salesperson-customer relationships. You don’t need to hide the fact that you’re grateful for their business and you’d like them to come back and buy more. It’s still nice, it’s still appreciated, and […]

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Newsletter #874: The “Send Them a Thank You” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Few things you can do as a marketer are as powerful as a great thank you. Get good at […]

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Big basket of thanks

There is a big basket of blank thank-you notes at the end of every row of cubicles at Zappos. Guess what? The employees send a lot of thank you notes to customers. How easy can you make it for your employees to make customers happy? (Start reading Switch by Chip & Dan Heath for the […]

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