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Tag Archives: the chocolate problem

How do you get your long-time customers to start talking about you?

When someone has been happily doing business with you, they probably aren’t telling their friends. When we’re used to getting great service, we don’t suddenly jump up and start telling everyone, “Hey, it’s still good!” After a long relationship with a product, we don’t suddenly post to Facebook, “Still not broken!” So how do you […]

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