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Tag Archives: user guides

Teach as you go

Look for opportunities to teach your customers how to help themselves. Here’s an example from Quickbooks online. I ask for help on online banking and it gives me a link. But it also tells me how to find it myself next time. (Remember: It needs to be polite and subtle, because you don’t want to […]

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7 things you’re already doing that could be more remarkable

This is a post from our project. Check it out for more great word of mouth marketing tips like this every day. Creating remarkable experiences is one of the best (and most important) parts of a word of mouth marketer’s job. But instead of inventing new ways to reach customers, start by reviewing all […]

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Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

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