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Tag Archives: word of mouth events

How to use fan feedback to improve customer service and build trust — live with Bazaarvoice’s Sam Decker

Ready for amazing word of mouth? We’re bringing together an all-star group of word of mouth marketers for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 in Chicago. We’ll feature 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’re going to learn […]

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Announcing Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference

If you read this blog, you know that word of mouth marketing is the secret to health, wealth, happiness, weight loss, white teeth, and great hair. Actually, it’s the secret to creating a company that people love to talk about and love to work at. And it’s not a secret. I’m thrilled to announce that […]

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Free word of mouth webinar tomorrow: Positive results from negative feedback

Join me for a free word of mouth webinar I’ll be hosting tomorrow with Bazaarvoice, the folks responsible for all the helpful reviews on BestBuy.com, Dell.com, Overstock.com, and a bunch more. Their CMO, Sam Decker, will join me to talk about how to turn negative word of mouth into positive results. We’ll be discussing how […]

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