We’re big fans if the Inverted Org Chart.
Most companies show the CEO standing on top of management, who stand on the backs of the staff. Wrong message. The purpose of a company is NOT to support the executives.
Our org chart looks like this:
- We all support our customers.
- All staff supports the front-line teams.
- Internal departments support customer-facing teams.
- Management is at the bottom, supporting staff.
- The CEO is at the bottom, serving everyone else.