See Andy's other stuff:

RSS Feed

Follow Andy

Contact Me >>

You are worse than dog poop

Consumer Reports did a survey of top consumer gripes:

  • Hidden fees – 8.9
  • Not getting a human on the phone – 8.6
  • Tailgating – 8.3
  • Cell-phone use by drivers – 8.0
  • Incomprehensible bills – 7.8
  • Dog poop – 7.6
  • Unreliable Internet service – 7.6
  • Discourteous cell phone use – 7.6
  • Waiting for repair people – 7.5
  • Spam – 7.5

As a consumer, you know that things like hidden fees and impossible call center phone systems make you angry. SO WHY DO YOU LET YOUR COMPANY DO IT?

Fight to make things better. Never accept something at your company that you wouldn’t accept as a customer.

Email to a friend:

Privacy: We won't save or reuse these emails.


Comments are closed.

Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again