See Andy's other stuff:

RSS Feed

Follow Andy

Contact Me >>

You can save the day for $10


The heater in my hotel room was broken. (It happened to other folks, too.)

But there was a nice spare blanket in the closet.

It could have been an angry scene for the hotel. But instead, a $10 blanket and some clever thinking saved the customer experience.

Lesson: Is there something you can do for $10 to pre-empt or prevent customer unhappiness?

Email to a friend:

Privacy: We won't save or reuse these emails.


  1. Dean May 6, 2013 at 5:03 am #

    Hehe, pretty much what I was thinking about a few days ago. Nice post!

Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again