Andy Sernovitz | Damn, I Wish I'd Thought of That!

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question # 1.15: Is Email Append OK? The Doc Explains: “SPF” Q: Dr. Spam-Free, we’re thinking about using an “email append” service to get email addresses for our offline customers. Is it legit? The Doctor Replies: Email append is legal and legitimate — however, it’s creepy […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question # 1.13: How do I keep my sales people from spamming? The Doc Explains: “Soft Bounce” Q: Dr. Spam Free, how do I keep my sales people from spamming? I want to encourage my employees to build up our company email list, where do I […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.12: Sharing a Do-Not-Mail List The Doc Explains: “Hard Bounce” Q: Dr. Spam-Free, I do not want consumers getting unwanted emails from my company or any other organizations I am involved with. With whom, should I share my Do-Not-Mail list? The Doctor Replies: Share your […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.11: Why do spammers spam? The Doc Explains: “CAN-SPAM” Q: Dr. Spam-Free, why do people spam? Everyone hates them, they know it, and it’s evil. What keeps them going? The Doctor Replies: They do it for the money. 1. People buy from spam messages. Every […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.10: Have Email Brokers Gone Bad? The Doc Explains: “Verified Sender” Q: Dr. Spam-Free, How can I tell if my email list broker is on the up and up? How do I know if I’m being sold a spammy list? The Doctor Replies . . […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.09: Stolen Email Lists The Doc Explains: “Phishing” Q: 90+ million email addresses got stolen from AOL and sold to spammers. How can this nightmare happen? The Doctor Replies . . . It happens more often than you think. Spammers are crafty scumbags with lots […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.08: Spam trouble from tell-a-friend forms The Doc Explains: “Spam Rage” Q: I’ve been warned by my lawyer and my email hosting company that I could get accused of spamming if I offer a tell-a-friend form on my website. Is it safe? The Doctor Replies […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.07: Do we know who the spammers are? The Doc Explains: “NANAE” Q: Dr. Spam-Free, who are all these spammers? Can’t we track them down and beat them senseless? Are they all hiding overseas? The Doctor Replies . . . Most professional spammers are in […]

Paging Dr. Spam-Free! Answering Your Embarrassing Questions About Spam Question #1.06: Can I get a copy of complaints that are sent to ISPs? The Doc Explains: “Spim” Q: Dr. Spam-Free, I want to respond to people who report me as a spammer to the ISPs. Can I get notified when this happens? Can I get […]