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Imagine if every store sent you a nice follow-up note

From Costco:

Congratulations on your recent purchase of the VIZIO 371080p 60Hz LCD HDTV  (item #: 810370) from Costco.com.

We want you to get the most out of your product so we offer FREE Technical Support. If you experience any problems during set-up, installation or any time thereafter, please call Costco’s Concierge Service at 1-866-861-0450. They will help you through any difficulties over the phone.

For more information about the Costco Concierge Technical Support program, please click here.

If you have other questions, please contact  customer service or call our customer service center at 1-800-955-2292.   

You are a valued customer, and we hope you enjoy your new purchase.

Sincerely, 

Costco.com Customer Service

Could it be any simpler?  Most stores do whatever it takes to hide their phone number from you.  Costco sends it before you ask.

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