I was going to write a really fun post about the great service I got at Irv’s Luggage Warehouse. I was buying a new backpack from favorite client JanSport, source of much good word of mouth.
But when I got home, I realized that they did something I just hate. On the price tag and web site, Irv’s listed it as $200, marked down to $99. But the list price of the bag is $145.
I felt like I was getting a fantastic deal. Until I got home and realize that they lied to me. And that they systematically lie to all their customers.
I don’t get it. With the Internet, everyone knows what something should cost. Plus, I still would have been thrilled to save $50.
I’ve spent $300 at this store in the past few years … never again. Go to REI, MEC or eBags instead.