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Tag Archives: airlines

Making your competitor’s customers jealous

I don’t know what these comfy chairs with power outlets cost Southwest Airlines. But… I’m not the only guy sitting on the floor by the power outlet at a different gate who is wondering if I made the wrong airline choice. Lesson: What can you do to put your fantastic-ness up in the face of […]

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Newsletter #727: The “Missed Opportunities” Issue

{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} Great marketers are always on the hunt to uncover missed opportunities. Here's a few to take a closer […]

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