See Andy's other stuff:

Contact Me >>

Tag Archives: angry customers

Dealing with angry customers

Great advice from Service Untitled about how to calm down angry customers: Lower your voice. This will force the customer to lower his or her voice to hear you. Provide a plan of action. Let the customer know what you can do and make it clear if you are doing anything special or going out […]

(6) Comments - Read & Join the Conversation