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Newsletter #810: The “People are Naturally Good” Issue

[Welcome back to the Damn, I Wish I Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Annoying return policies, grouchy rules, and unfriendliness are the result of designing your business around the few liars, cheaters, and […]

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