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Tag Archives: bazaarvoice

How to use fan feedback to improve customer service and build trust — live with Bazaarvoice’s Sam Decker

Ready for amazing word of mouth? We’re bringing together an all-star group of word of mouth marketers for Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on December 16 in Chicago. We’ll feature 12 how-to classes, 12 real-world case studies, and 6 brilliant authors. You’re going to learn […]

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Free word of mouth webinar tomorrow: Positive results from negative feedback

Join me for a free word of mouth webinar I’ll be hosting tomorrow with Bazaarvoice, the folks responsible for all the helpful reviews on BestBuy.com, Dell.com, Overstock.com, and a bunch more. Their CMO, Sam Decker, will join me to talk about how to turn negative word of mouth into positive results. We’ll be discussing how […]

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Bazaarvoice WOM Webinar (Public Event) August 25, Virtual

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Newsletter #711: The “Let Your Customers Tell Your Story” Issue

{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} Nothing your marketing team writes is ever going to be as effective as what your customers write for […]

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