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Tag Archives: being nice

I notice when you squeeze me (and I don’t like it)

We use a hosted email service that makes it very easy to add a user with just a few clicks, and it automatically adjusts the bill up. But when you cancel a user, you have to contact them to reduce the price. They could easily automatically reduce the price. They do it willingly on request, […]

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Maybe you don’t need a PR strategy

Maybe you should just be nice to people. In a world where everyone can publish to the web, and everyone has social media power, helping a lot of regular folks is just as likely to get you great press as wooing traditional reporters. Plus… traditional reporters are sourcing their news from regular people anyway. So […]

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