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Newsletter #1019: The “Solve a Problem” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Solving a problem can be much easier than marketing something new. When you start with a problem, you start with a […]

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Newsletter #964: The “You Can Always Make It Better” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Remarkable companies know that even the smallest stuff has an opportunity for improvement — an opportunity to turn something ordinary, standard, […]

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When shitty things happen, here’s what you can do

There’s not a lot you or I can do about what happened in Connecticut. Each of us deals with this sort of thing in our own way. But you can do something good. It doesn’t have to be directly related. Just do what you do to make the world nicer, in your own way. Elevate the […]

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Dear Home Depot

You’re doing something different, and it’s making a difference. It used to be impossible to get help in your stores. (Sometimes I’d start turning on power tools just to get noticed.) But now … I’m surrounded by happy, helpful people. It’s fantastic. And I’m not the only one who’s noticing. More from Investors Business Daily […]

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