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Tag Archives: checklists

How to lose $1,000 by not looking at the obvious

In two cities, I had major cable TV problems at my house. Each case involved 8-10 visits by all sorts of trained (and untrained) technicians at an average cost to the cable company of $100/visit. In both cases, the problem was a frayed $3 wire — which could have been fixed in 10 minutes. But […]

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