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Tag Archives: community

How to create engaging communities

[Here’s a recent post I did for the SmartBlog on Social Media. You can follow the blog here or subscribe to the newsletter here.] Creating “community” is a common buzzword in social media. Lots of brands are setting up Facebook groups, forums, and online communities — only to see them quickly grow stagnant. And yet, […]

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BrandSmart 2009: Brands@Work June 18, Chicago

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