This is a post from our WordofMouth.org project. Check it out for more great word of mouth marketing tips like this every day. For a buzzworthy company, step one isn’t providing great customer service — step one is providing blow-their-minds customer service. One way to do it is to help out your customers when they […]
Tag Archives: convenient
Newsletter #955: The “Necessary Evils” Issue
September 19, 2013
[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Your customers may be cool with your “no shoes, no shirt, no service” rule, but sometimes you have to enforce less […]
Newsletter #909: The “Make Their Lives Easier” Issue
November 1, 2012
[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] We prefer easy over hard any day. So do your customers. Making it easier gives them a better reason to try […]
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