Creating a social media policy isn’t an optional part of your program, it should be the first step. And thanks to a lot of hard work and collaboration from the members of SocialMedia.org (of which I’m the CEO), this process is a lot easier. Today we’re thrilled to announce we’re releasing a completely updated edition […]
Ethics alert: PR firm busted for social media deception
September 6, 2010
The FTC just busted Reverb Communications for lying in social media. Their employees were pretending to be consumers, posting fake reviews, and failing to disclose that they were paid. Full details here. Folks, if you lie in social media, you will get caught. The FTC enforcement campaign is just beginning Truthfulness and disclosure are the […]
FTC to Social Media Marketers & Bloggers: Y’all play fair now!
October 7, 2009
Marketers are dumping cash and gifts on bloggers. Bloggers have been hoovering up freebies. And everyone has complained about the idea of FTC regulation. The truth: False advertising and fake endorsements have always been illegal. Just because it’s social media doesn’t mean you get a free pass. Now that the FTC has clarified the rules […]
What do the “FTC Guides re: the Use of Endorsements and Testimonials” mean for Social Media Marketers?
October 5, 2009
Yesterday the FTC issued its “Guides Concerning the Use of Endorsements and Testimonials in Advertising“. This is the new regulation that covers social media and word of mouth marketing. As you know, I have been a leading advocate for ethics in word of mouth. After a detailed read of the document, I can say: I’m […]
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