[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] The customer experience you create is about more than just your atmosphere and service. You have opportunities to do remarkable stuff […]
Newsletter #953: The “Make Transactions More Fun” Issue
September 5, 2013
Newsletter #939: The “When Stuff Goes Wrong” Issue
May 30, 2013
[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] By now you know that negative word of mouth can turn into a great opportunity to earn raving fans. But what […]
Newsletter #928: The “Get Them to Come Back” Issue
March 14, 2013
[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] A great first impression can start a ton of word of mouth, but getting your customers to come back time and […]
Newsletter #927: The “More Than Just a Deal” Issue
March 7, 2013
[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Everyone loves talking about a great discount. There are entire websites devoted to them and bloggers who chase them down — […]
Newsletter #737: The “Make Them Feel Like It’s a Deal” Issue
June 25, 2009
{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} One of the easiest ways to turn a customer into a fan is to make them feel like […]
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