Actually, there’s no ethics alert. Nothing in social media ethics should be news to you. In 1914 Woodrow Wilson signed the Truth in Advertising rules that gave the FTC the authority to protect against “Unfair and Deceptive” practices. Since then, they’ve seen the rise of every new marketing practices: TV, direct mail, multi-level-marketing, infomercials, and […]
A simple test of marketing authenticity
December 23, 2013
I did this piece for Bazaarvoice (disclosure: I’m a Bazaarvoice advisor) as a part of their series on “Collected perspectives on authenticity.” It asks marketers to think about authenticity with one question, “Would it look good in a press release?” If so, it’s not authentic. Why? Because real people don’t talk like marketers. So instead […]
Spam vs. Viral
May 18, 2013
Seth Godin is a man who defined honest and effective email for all of us. Permission Marketing and Unleashing the Ideavirus are required reading for our team. Here’s a healthy reminder of the biggest ideas in email from two of Seth’s recent blog posts: Is this spam? If you have to ask, it probably is. The […]
Newsletter #882: The “Keep It Transparent” Issue
April 26, 2012
Openness, honesty, and transparency can change your business (and how the world thinks about your business). Get started by seeing how these smart marketers are doing it: 1. When comparing with competitors 2. When you mess things up 3. When you want to change behavior 4. Check it out: The March Madness Map 1. When […]
Get My Newsletter
*Third-party newsletter (Privacy Policy)
Contact Me
I'd love to hear from you. Use this form, please.