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Tag Archives: Kathy Sierra

Newsletter #727: The “Educate Your Customers” Issue

{Welcome back to the Damn, I Wish I Thought of That Email Newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the left.} Customers are much more likely to talk about your stuff when they're knowledgeable about it. Try these techniques […]

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Aha! #3: Social media strategy from Ron LaBrec of the US Coast Guard

We’re gearing up for our next BlogWell: How Big Businesses Use Social Media event on April 29 in New York — and in doing so, we’re sharing a bunch of presentations from our last BlogWell. I’m always amazed at the ideas and stories that are shared by some of the biggest companies in the world […]

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