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Tag Archives: Loews

Every mistake is an opportunity for surprise and delight

Here’s a guest post Dave Kerpen wrote for our WordofMouth.org project. This post has been adapted from Dave’s book, Likeable Business: Why Today’s Consumers Demand More and How Leaders Can Deliver. If you like this post, check out WordofMouth.org for more great word of mouth marketing tips like this every day. To get customers talking about your […]

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