See Andy's other stuff:

RSS Feed

Follow Andy

Contact Me >>

Tag Archives: new customers

Out of date = lost customers

Sad story #1: Tried to buy insurance from a broker that I really like. It would have lead to a lot of other business for them. But some IT guy in their office who is stuck in 1998 set a limit on the size of email attachments they can receive. So I can’t return the […]

Comments Off on Out of date = lost customers - Read & Join the Conversation

Help your new customers fall in love with you

Mimi’s Cafe in Orland Park, IL gives 4 free muffins to every new customer. It thrills them, it makes them feel special, and it brings them back for another visit. Most importantly: It gives every new customer a reason to spread word of mouth. They will all be saying “Hey, I tried this new restaurant […]

Comments Off on Help your new customers fall in love with you - Read & Join the Conversation

Easily preventing a bad situation

It’s always a mess when you get to the doctor’s office and get a surprisingly large bill. That’s why I was so impressed when my new doctor left me this voicemail: Hi Andy, We called your insurance company for you and confirmed that the bill for this visit will be $84. We look forward to […]

Comments Off on Easily preventing a bad situation - Read & Join the Conversation

Are you insulting your most loyal customers?

We have been using a hosted email server for years now. The company treats us well and gives us great service. We love them, and we’re loyal. But then we found out that new customers are getting a new version of the product. Much more storage, better features, and lower cost. And it’s been happening […]

Comments Off on Are you insulting your most loyal customers? - Read & Join the Conversation
Get My Newsletter!

Subscribe to Damn, I Wish I’d Thought of That! for a weekly email full of unusually useful ideas for smart marketers. Great marketing is about brains, not bucks. The best business ideas are easy to do, inexpensive, and fun. Learn to simplify your business, earn word of mouth, and thrill your customers:

Never display this again