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Tag Archives: order management

Newsletter #834: The “Ideas from Baseball” Issue

[Welcome back to the Damn, I Wish I’d Thought of That! newsletter. This is text of the great issue all of our email subscribers just received. Sign yourself up using the handy form on the right.] Smart marketers are always looking for inspiration, even when they’re at the ballpark. The next time you’re at the game, […]

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Does the payoff justify the risk?

Today my waiter read my order back to me, item by item. This is a good thing. Getting the order right is how you have happy customers and great service. I’m always annoyed by the waiters who try to memorize your order. Are we supposed to be impressed? Let’s do a risk analysis: Best: A […]

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